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Our Privacy Policy

Privacy matters but it can sometimes be confusing.
This page explains our approach to privacy on our website and how it affects you.


Short version

These are just the key points. If you need more detail, keep reading.

Measuring our Visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or you can choose to opt out if you wish.


Facebook, Twitter and other social networks

These services provide social buttons and similar features which we may use on our website - such as the "Like" and "Tweet" buttons.

To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you're logged in; for example Facebook use this to say "x of your friends like this". We do not have any access to that information, nor can we control how those networks use it.

Social networks therefore could know that you're viewing this website, if you use their services (that isn't to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.


If you book one of our Sydney Day Tours

When you book one of our day tours we will record specific personal information about you, such as your name and email address.

We will also collect and store information about your use of our services so as to improve them. For example, we track when visitors have problems completing our forms so we can improve our site and make it easier for you and others in the future.

We also log account and transaction history for accounting purposes, and to monitor our business activities.


Emails

We may send you email notifications regarding your tour bookings or which you have specifically requested (such as when you contact us).

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.


Online payment

We use a variety of payment providers to bill for our products online. These companies will have access to your personal and payment information, as it is necessary in order to process the payment transaction.

We use PayPal to securely process credit card and PayPal account payments.

We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.


Security

Activity Tours takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password and user details confidential. Nobody at Activity Tours will ever ask you for your password, so please don't trust anybody asking you for it.


Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version.


Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to info@activitytours.com.au or by snail mail to:

Activity Tours Pty. Ltd.
14 George Cheadie Place
Woonona, NSW, 2517
Australia.