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Our Cancellation Policy

We all hope you never need to, but should you ever need to
cancel your tour booking, this is how it works


Daily share tours may be changed or cancelled by the passenger up to 24 hours before the scheduled pick up. Cancellations received with less than 24 hours notice will incur a full charge of the tour fee.

Accommodation packages may be changed or cancelled by the passenger up to 48 hours before your scheduled pick up. Cancellations received with less than 48 hours notice will incur a full charge of the tour fee and accommodation fee.

Private Charter Tours may be changed or cancelled by the organiser up to 7 days before the scheduled pick up. Cancellations received with less than 7 days notice forfeits the full deposit payment. Cancellations received with less than 48 hours notice forfeits the full quoted tour fee.

There are no refunds for bad weather.

In the unlikely event that we need to cancel the tour due to operational or safety reasons, no charge will be due to the passenger.

Book both the Blue Mountains Tour and Hunter Valley Tour and Save $10 AUD per person on the 2nd tour.